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发表于 2007-7-26 17:39
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Industrial action: an update from Royal MailUpdate - July 25th
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Strike action starting Wednesday 25th July
We are hugely disappointed to report that the CWU has announced a series of strikes over the two-week period beginning at 7pm on Wednesday 25th July 2007 and ending at 12 noon on Wednesday 8th August. The action will not take place on a national basis, but at different Royal Mail sites, at different times, across the country.
What this means for you
The situation is complex
For the week commencing Monday 23rd July
The strike will impact the following:
We anticipate that the majority of Mail Centres will be on official strike on Thursday 26th July
Some Delivery Offices that are co-located with a Mail Centre may also be on strike on 26th July
Customers can continue to post items as usual on this day, but we recommend posting in Post Boxes outside of Post Offices
We regret there will be limited delivery services on Saturday 28th July
Collections on Saturday 28th July will be limited to a single collection from Post Boxes outside of Post Offices and these collections may be earlier than the normal advertised times
We will do all we can to deliver Special Delivery items, but Special Delivery Saturday guarantee will be suspended for Saturday 28th July
Parcelforce Worldwide’s guaranteed services will remain unaffected
Royal Mail’s Branch Direct, Sameday and Door to Door services remain unaffected
All other mail services will be subject to delay
Please note, this does not affect Royal Mail’s operations in Northern Ireland
We have well-developed contingency plans designed to reduce the effect of the strike and keep disruption to our customers to a minimum. Managers will be volunteering to help keep as much of the service operating as possible.
How can you help us to minimise disruption to your mail?
Please try to bring your planned mailings forward to avoid Thursday 26th July
Post early in the day if you really have to post on Thursday July 26th
Try to post at your local Post Office, but be aware that will not be able to accept bulk mailings (refer to the messages for Business Customers below)
Normal customer service helplines – 08457 740 740 and 08457 950 950 will operate - but will be very busy. Please be patient
Royal Mail’s website will contain the latest updated information
Messages for Business Customers
Business customers who use bulk mailings are asked to bring forward postings to the earlier part of the week if at all possible
Post early in the day if you really have to post on Thursday July 26th at a Post Box outside of a Post Office
We regret that on Thursday 26th July Royal Mail’s Mail Centres will not collect from business customers
All Regional Distribution Centers and Network drivers will be working as normal so bulk business collections will happen as normal on 26th July
We regret there will be limited delivery services on Saturday 28th July
Please provide us with as accurate and as early forecasts as possible
Tell your account manager or Customer Operations Manager (COM) as much as possible about your mailing plans. This will help us to plan our resources
We will continue to update this website regularly and you can also sign up to receive
http://www.royalmail.com/portal/ ... mp;mediaId=51600692 |
有问必答!
MSN/EMAIL: cnmanchester@hotmail.com |
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